When you’re sure you have a clear understanding of your ideal customer, their pain points, and their desires, then you can understand how you can help. Identify the Problem You’re Trying to Solve Knowing the answers to these questions will help you create more accurate messaging around your product and target the right audience in your marketing efforts. Ask yourself specific questions about them: Who is the person who would most likely buy your product and buy it immediately?Ĭreate an avatar of that customer. Clearly Define Your Customerįirst, you need to know who you’re targeting. Here are four ways to generate more leads to boost sales and increase profits. The more people who have access to your point of sales system or place of business means more people have the possibility of buying from you and increasing your profits. One powerful way to increase sales is to increase leads. Increase Sales by Investing in Yourself.Increase the Number and Size of Transactions.Increase Sales by Presenting the Product Effectively.Increase Sales by Connecting with Your Customers.If you believe that tax should not have been applied to a purchase you made, or if you believe that the personal property rate is the incorrect rate for the item you purchased, we encourage you to contact your state Department of Revenue to collect a refund. If you are unhappy with the application of sales tax requirements to casual sales, we encourage you to reach out to your state legislators. We believe that these marketplace laws should only apply to traditional merchant sales and we are working to try to amend these laws. We understand that this change may come as a surprise to some users who are not used to collecting and remitting sales tax for casual sales. We encourage you to check this page for updates. Many state marketplace seller laws are new and we expect further changes as additional states add marketplace seller tax laws or as the requirements clarified. OfferUp currently collects and remits sales tax in these states: In addition, OfferUp does not collect sales tax in states where OfferUp would not be considered the “seller” under the applicable marketplace sales tax laws, but you may have a separate tax collection and reporting requirement in those states for sales made through our payment processing services. You should note that OfferUp does not collect taxes on sales that are paid in cash or through an off-platform payment service, so if sales or use taxes are due on such sales, you will need to manage that yourself.

The sales tax for an in-person transaction is based on the location where the item was posted. If your ship-to address is in one of the states below, we will collect and remit sales tax on your shipped purchase. We determine the sales tax rate based on the ship-to address of the buyer. If you are a merchant, you will also want to track sales made into affected states through OfferUp so that you don’t separately collect and remit sales tax. If you are a community seller selling a taxable item, you won’t need to take any additional steps: OfferUp will handle the calculation, filing, and reporting as if the sale was made by OfferUp.

OfferUp will automatically calculate and apply the tax rate for items sold into affected states. OfferUp collects tax on items sold through OfferUp’s payment processing services (including Shipping and Hold Offer). OfferUp collects sales tax at the basic personal property rate for items sold into a state where OfferUp will be considered the “seller” for sales tax purposes. Recent changes in sales tax laws in some states require OfferUp (and other online marketplaces) to collect and remit sales tax on certain sales.

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